Kampus 360 CRM

Help & CRM Rules

Quick guidance for staff using the CRM.

Launch Rule

If it is not in Kampus 360 Lite, it did not happen.

  1. Add every lead.
  2. Select the correct lead source.
  3. Assign every lead.
  4. Set next follow-up.
  5. Use WhatsApp button for fast contact.
  6. Submit daily report before closing.

Lead Sources

Use Website, WhatsApp, Facebook, Instagram, Phone Call, Walk-in, Referral, Seminar, College Visit, IELTS Centre, CSV Import or Other. This lets management see what is actually working.

CSV Import

Use Import / Export for Meta lead downloads, event sheets and old spreadsheets. The system skips duplicates by phone/email when selected.

Simple Workflow

New Lead → Contacted → Assigned → Counselling Booked → Counselled → Documents Requested → Application Potential.

Support & Branding

Front-end header, footer, logo, address and developer credit can be managed from Kampus 360 Lite → Settings.